Services

From sourcing to support.

If it helps you sell online, we handle it: product sourcing and sourcing cost analysis, growth and advertising, dropshipping, fulfillment and customer service.

What we offer

Choose one service, or the whole chain.

Grouped the way an order moves: source it, sell it, then ship it and support the customer. Every service is run with sales results and cost control in mind.

01 · Source

Sourcing & cost

Find the right products and suppliers, compare what they charge, and keep spending on plan.

01

Product sourcing

We find products and suppliers that fit your store, your customers and your margins.

What's included

  • Product and supplier research
  • Supplier communication
  • Samples and order coordination
  • Reorders as you grow

02

Sourcing cost analysis

We compare suppliers and service providers side by side to find which one offers the best price for what you need.

What's included

  • Quotes compared like for like
  • Cost per product, shipping and fees
  • Price and terms review
  • A clear recommendation

03

Budget control

A clear budget across sourcing, advertising and operations, tracked so spending stays on plan.

What's included

  • Budget plan by channel and cost
  • Spend tracked against plan
  • Early warning when costs drift
  • Regular budget reviews

02 · Sell

Growth & advertising

Plan where growth comes from, then advertise for sales results while keeping ad costs under control.

04

E-commerce growth strategy

A clear plan for where your growth comes from: which products, channels and audiences to prioritize, and the order to tackle them in.

What's included

  • Store and channel review
  • Growth roadmap and priorities
  • Product and category focus
  • Goals and KPIs you can track

05

Performance advertising

Ad campaigns planned, launched and managed around sales results rather than vanity metrics.

What's included

  • Campaign structure and setup
  • Creative and copy testing
  • Audience and keyword strategy
  • Ongoing optimization

06

Advertising cost control

We find and cut wasted spend, then reinvest where it earns the most, lowering your advertising cost while sales grow.

What's included

  • Spend and waste review
  • Budget allocation across campaigns
  • Bid and placement tuning
  • Cost-per-sale monitoring

07

Data & analytics

Tracking and reporting across sales, advertising and costs, so decisions are based on evidence instead of guesswork.

What's included

  • Tracking setup and checks
  • Sales, ad and cost dashboards
  • Regular performance reviews
  • Clear, plain-language reporting

08

Research-driven ad testing

Methods informed by our advertising research with university researchers, applied as structured tests in live campaigns.

What's included

  • Test design and hypotheses
  • Controlled experiments
  • Learning reviews
  • Playbooks your team keeps

03 · Ship & support

Operations & fulfillment

Run the store day to day, get every order to the customer, and look after customers before and after they buy.

09

Store & marketplace operations

Hands-on management of the day-to-day work that keeps an online store selling, on your own site or on marketplaces.

What's included

  • Product listings and catalog care
  • Promotions and campaign calendar
  • Conversion improvements
  • Marketplace account management

10

Dropshipping

Sell products shipped straight from suppliers to your customers, without holding the stock yourself.

What's included

  • Dropshipping supplier setup
  • Product and stock syncing
  • Orders passed to suppliers
  • Delivery tracking

11

Warehousing & fulfillment

When you hold stock, we take care of warehousing and get every order picked, packed and shipped.

What's included

  • Inventory storage and stock control
  • Pick, pack and ship
  • Shipping options and carriers
  • Returns handling

12

Customer service

Helpful, timely answers for your customers before and after they buy, in your brand's voice.

What's included

  • Pre-sale questions
  • Order and delivery updates
  • Returns and exchanges
  • Customer feedback shared with you

Cost control

Lower costs are part of the plan, not a side effect.

Many stores grow by spending more. We help companies grow by spending better, from the price they pay suppliers to what each sale costs in advertising.

  • Compare before you buy. Put suppliers and providers side by side to find the best price for what you need.
  • Cut waste. Find the campaigns, keywords and placements that cost money without selling.
  • Back what converts. Move budget to the products and audiences that drive sales.
  • Keep testing. Use research-informed tests to keep improving efficiency over time.
Sales Costs START WITH OPTIMIZATION →
IllustrativeConceptual illustration, not client data.

How an engagement runs

Clear steps, from first call to steady growth.

Every engagement runs on the same four steps, so you always know what we are working on, why, and what it is doing for your sales and costs.

  1. Discover

    We learn your business and goals, and review your products, suppliers, store, ads and operations to find where growth is waiting and where money is wasted.

  2. Plan

    A focused plan with scope and priorities: what to source, what to push, what to stop paying for, and how we will measure progress.

  3. Launch & test

    We put the plan to work across sourcing, your store, ad channels and fulfillment, testing what matters with methods from our advertising research.

  4. Optimize & scale

    Regular reviews move budget to what works, so costs come down as sales results grow.

Next step

Not sure where to start? Ask us.

Tell us what you sell, where, and how orders reach your customers today. We will suggest the services that would make the biggest difference first.